How To Cancel Auto Renewal On MTN Via USSD Code
This is considered as the simplest method to deactivate auto renewal on your MTN line. To use this method, all you have to do is to open your phone dial pad and dial *131*1*9*3# and you will see your active data plan with auto renewal, simply select the data plan and reply with 1 to cancel the auto renewal.
How To Deactivate MTN Auto Renewal Via myMTN App
myMTN app is the official mobile application for MTN users and with the application, you can manage your data subscription, subscribe to a data plan and lots More. The application is available on both play store and the iOS store.
To use this option in canceling auto renewal, simply download the myMTN app and Install it on your Android phone or iPhone.
Open the app and login with your phone number with the active auto renewal, navigate to my subscriptions from the home menu of the app and you will see the auto renewal option with toggle switch attached to it, simply toggle it off.
How To Deactivate MTN Auto Renewal Via SMS
SMS option is another Active way to cancel auto renewal on MTN and once you send a specific command to 131, the auto renewal will be deactivated for you immediately.
In order to use this option, all you have to do is to send No+Subscription Code to 131. Simply open your phone SMS and create new message, type No+Subscription Code and send it to 131.
How To Stop Auto Renewal On MTN Via Customer Care
You can as well stop auto renewal by calling MTN on chatting them up on WhatsApp, all you have to do is to contact MTN customer care service.
If you want to call them, simply dial 180 and follow instructions to select your preferred language. The selected preferred language is the language you will use to communicate with the call center through out the call.
Then listen to the voice further and enter the number you’re to told to enter to cancel Auto Renewal. As at the moment of writing this guide, you can use 1 > 1 > 2 to cancel the auto renewal.
Once you hear for English, press 1, simply press 1, 1 and then 2.
All your calls to MTN service center are free of charge and no matter how long you used on the call to the MTN call center, you won’t be charged a penny.
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